Refund policy

We will happily exchange or issue store credit on clothing that is unworn, unwashed, unaltered and unpackaged with ALL original tags still attached within 72 hours of confirmation of delivery. The receipt included in your package must be present. However, we DO NOT exchange or issue store credit for accessories, shoes, sandals, jewelry, handbags, and merchandise that was purchased on sale. We do apologize for any inconvenience this may impose, but we do not issue refunds or accept returns. No exceptions.

*Please note: items marked Final Sale cannot be exchanged*

To begin the exchange process please contact us via
Email: urbandrip87@gmail.com or Phone: (318)525-4058

Shipping charges are not reimbursed for exchanged purchases. Shipping charges are the customer's responsibility.

Exchanges
All exchanges must meet the following requirements.
* Merchandise exchange process must be initiated within 10 days of receiving order.
* Merchandise must be unworn, unaltered, undamaged, unused, and unwashed and unpackaged.
* Merchandise must have all tags, accessories, and original paperwork.
* Footwear must include the original shoe box in its original condition, without postal labels.
* Final Sale and Special Order items may not be returned. 
If any returns do not meet these requirements, you will be contacted, the items will be returned to you immediately, and a refund will not be issued. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage. Please contact our customer service if you have any questions: urbandrip87@gmail.com


Please include the following when emailing us for exchanges.
- Name
- Phone Number
- Order Number
- Item(s) being exchanged
- Reason